Roof Cleaning FAQ's
How much it costs to clean my roof?
The price depends on the size of the house and roof, the condition of your roof tiles, and other factors. For best price please contact us via phone or send us an online enquiry so we will be able to easily estimate the cost for your roof to be cleaned.
How do you clean and treat the roof?
There are different types of cleaning roofs. Depending on the type of the roof tiles or shingles you have, we might either Soft wash your roof or Pressure wash it. The method of cleaning will be determined either on site or over the phone once we receive the needed information. In addition to the cleaning we offer sealing and coating of your roof for even better long term results.
Why should I remove the moss from my roof?
Roof cleaning is proved to prolong the lifespan of your roof if you take on time action before it is too late . Exposed to the UK weather, the roof becomes a perfect environment for growth of moss, algae and lichen. Neglecting your roof, may cause a severe damage and end up spending quite a budged if any repair has to be done. We highly recommend roof cleaning if you have the intention of selling your property. The appearance of your roof will significantly impact potential buyers
How often do I have to clean my roof?
We provide 3 years guarantee in case you decide to combine cleaning and coating of your roof. The coating layer we put after we clean it, guarantees that the roof will stay clean and shiny for at least 3 years.
How long does it take to clean my roof?
It depends on the size of your house and the condition of your roof, however it usually takes one working day to completely clean the entire roof. For a larger properties it may take another visit to complete the job.
How can I get a quote?
Call us now and get a free quote over the phone. Please be advised the price may vary after inspection on site. No upfront payments or deposits are required. Q: Which floor can you reach?
Pressure Washing FAQ's
Do you use any detergents with the pressure washing?
We are striving to provide an eco friendly service, therefore we are using only cold water under pressure. Depending on the type of the stain however sometimes we might need to use bio-cleaning products to achieve excellent results.
What is the cost for pressure washing ?
We do not charge by the hour and It depends of the area that needs to be cleaned. Please give us a call or submit the information online so we can provide you with an accurate quotation.
Do I need to provide anything?
We would kindly ask you to arrange access to the property. We would also need access to external (preferably) water tap. We would also need a proper drainage where the water can flow.
Why would you need parking?
We use quite heavy equipment that is why we are coming with a car, the closer we park the easier and faster for the technician to do the job.
Do you need electricity?
No, our equipment is petrol based and will not need electricity.
Can you clean the walls of my house?
We can only reach certain height and also It really depends on the wall construction. Sometimes high pressure can damage the grouting and the joints. We will be able to decide on whether we can do it or not after a free survey is done.
Do you use hot water ?
No. We use cold water under very high pressure. Hot water is not relevant when it comes to cleaning a hard surface under very high pressure.
Why Should I hire professional pressure washer?
Anyone can get a pressure washer, however An unskilled person could cause so much more damage to your home than it would benefit. Every surface need to be treated under different pressure and different nozzle.
How often should I use pressure washing on my external surfaces ?
We recommend a thorough cleaning every 12 to 15 months. Removing moss, mold, lichens, algae and will help prolong the longevity of your external surfaces and make it look excellent.
Will your cleaning solutions damage my property or plants?
Absolutely not. GoMoss’s highly trained professionals are highly knowledgeable and confident in choosing ways that are powerful enough to clean your home, and delicate not to harm your property and surroundings.
What areas do you cover?
GoMoss is servicing all areas of Buckinghamshire – Milton Keynes, High Wycombe, Amersham, Chesham, Hemel Hempstead, Leighton Buzzard, Dunstable, Aylesbury, Northampton, Bedford, St. Albans
Gardening & Landscaping FAQ's
Is the waste included in the price?
180 litres of waste are included in the price and service initially offered. Any extra/additional waste will be bagged up (if possible) and quoted for by volume.
Can I dispose of the waste myself?
Yes, the team can pile it up if there is a compost area or bag it and leave it in the council green bins, or simply bag it and leave it for you to deal with.
What if the service takes less/more?
Then you will be charged accordingly. You will only pay for the time the team worked - if more time is needed but our schedule doesn’t allow the gardeners to stay and complete the service we can organize the extra hours for another day or you can prioritize their work and ask them to work for a specific number of hours.
Will the waste be disposed of on the same day.
If you requested the collection in time and the team has space in the van - yes, they will load it up upon completion of the service. If the team has left already or they didn’t have sufficient space in the van then we will organize the collection within a few days.
Do the gardeners have the necessary tools and equipment for the job?
They have a wide variety of tools and almost all equipment necessary but in order for us to be sure we really did bring everything it’s best to advise what sort of work is needed so we can prepare accordingly.
Do you need a space to park?
Yes, the gardeners are coming with a van which needs to be parked as close to the property as possible. In case there is no parking in front or near the property they can stop and unload the tools and equipment and then park within a walkable distance.
Can the gardeners do some planting or re-potting for me?
Yes, they can do both but plants and all other needed materials must be provided for them.
If I need them to bring plants/compost/gravel/other material can you do that?
Yes, as long as we are notified 2 days prior to that and it is something small and specific. Example: 2 small plants, 1 10-l bag of gravel, Compost for a 20sq.m. area etc.